Online Shop - Terms, Conditions and Other Information!
Orders are generally dispatched on the next working day. We aim to deliver items as quickly as possible, but will contact you immediately should there be any problem with your order.
Most items are available from stock, except where noted. We keep our shop as up-to-date as possible, and as such items will sometimes be out of stock in the shopping cart system but still displayed on the website. If you wish to be notified when items are back in stock, just drop us an email, or keep checking the online shop.
Postage & Packing
The prices for shipping quoted in the online store are for UK destinations only. All orders under £50 in value are sent by Royal Mail First Class Recorded post. Orders over £50 are sent by Royal Mail Special Next Day delivery.
You will receive an update email from PayPal once your order has been dispatched which will contain the Tracking Number for your parcel. You can type this number into the box on the right-hand side of any page to launch the Online Tracking Tool.
For International Orders, please see our International Orders page.
Refunds and Exchanges
You are welcome to return your items for a like-for-like exchange should they be found to be faulty, or for a refund if requested. Items supplied in good faith but returned will be subject to a 20% restocking fee. Customers are responsible for return postal charges.
We sometimes make mistakes too, and we will do our best to ensure that these are corrected at no cost to the customer.
In all instances, please Contact Us to discuss any problems you may have.
Returning Items
When returning items, please use a tracked/insured service to ensure delivery, as we cannot be held responsible for items lost or damaged in the post.
The Avanti Race Parts Philosophy
We like happy customers, as happy customers make us happy too. We will do our best to help you in any way we can. You should be able to find all the information you need from our website, but if not just drop use a line through the Contact Us page. Our advice is always free, and there is no such thing as a stupid question, just a stupid answer. Some staff may contain nuts, or be nuts.
Any further questions?
Just drop us an email via the Contact Us form! |